OLIVIA LAGERGREN

Recovery Coordinator

Contact: olivia@dsideas.com

 

Olivia has been with DSI for over seven years, working in all aspects of the FEMA Public Assistance Program.  She has performed many roles associated with the program, including: project manager; project specialist; damage assessor; closeout specialist.  She is currently the Program Coordinator for the Direct Administrative Costs (DAC)/Cat Z Team.  She has played a significant role in the pioneering and development of the DAC program, as part of the team that established and tracked the initial DAC dollars in 2012.  Olivia has written more than 400 Cat Z projects (Grantee DAC projects) totally more than $30 million in reimbursement claims.  She also led the charge in developing the sophisticated tracking system that is now used in this area.  She has extensive knowledge of the Stafford Act, 9500 Series, and the Zimmerman Memo (Sub-grantee and Grantee DAC policy) and has worked with the Appeals Attorney to recover monies owed to clients that were initially denied by FEMA. Prior to working with DSI, Olivia was a Legislative Assistant in the Florida Legislature for the District 2 State Representative, where she focused on various legislative initiatives, policies and procedures.  Olivia’s first position in Emergency Management was with the Escambia County, Florida Emergency Management Department.  In that capacity, she worked through numerous storms in the Emergency Operating Center, including the record breaking Hurricane Ivan.  She received her Bachelor of Science Degree from the University of West Florida, with a focus on Political Science; she has also completed many Post-Graduate Courses in the same field.